Established in 1993 by Henri Menard and Stephane Kacedan, African Eagle is a leading full-service inbound tour operator offering a comprehensive range of high quality tour products throughout Africa. With offices in South Africa, Namibia, Zimbabwe, Kenya, Tanzania, Côte d’Ivoire and Senegal, African Eagle operates in a growing number of countries across the African continent, and specialises in tailor-made tour packages for guided and self-drive tours, scheduled departure guided tours, day tours, and bookings for accommodation, restaurants, transfers, car hire, flights, luxury train trips, boat trips, and other travel-related services.
As one of the most trusted inbound tour operators in the African continent operating for almost three decades, we offer our clients exceptional service; reliability; expert knowledge, both of the destinations in which we operate, and of the management of tour operations in these regions; as well as value for money. Our core business is creating tailor-made tour packages, comprised of our own and third party services, on behalf of wholesale tour operators and retail travel agents, and understand the specific requirements of an extensive variety of international markets. We employ a team of over 300 staff members across our offices, and each and every booking is personally handled by experienced travel consultants who liaise between the difference service providers and monitor the status of each service. Our expert consultants have knowledge of the destinations and our clients’ unique requirements, work quickly and accurately, and take responsibility to ensure that all services are thoroughly checked.
We work with approximately 300 registered, qualified guides who between them speak a wide range of languages and have excellent knowledge of their designated destinations. In order to guarantee the quality of the vehicles used to conduct tours, we have our own fleet of vehicles at each of our branches, all of which are registered and insured in accordance to European tourism laws. Over the years we have established excellent relationships with our service providers and have negotiated some of the best rates available for every service we offer.
We continually strive to enhance our business and service and have developed our own online booking system, Tourmap Web, which is now available to our clients and the travel trade free of charge. Tourmap Web is an easy-to-use B2B online destination management system for South Africa, Namibia, Botswana, Zimbabwe, Zambia, Mozambique, Kenya, Tanzania, Rwanda, Ethiopia, Senegal and Cote d’Ivoire. Our clients can check real-time availability of thousands of hotels and other service providers, view rates and receive instant confirmations when making reservations. They can browse through an extensive list of FIT and group itineraries which can all be easily modified to suit their customers’ needs. Tourmap Web is directly linked to real-time booking engines including eRes® and NightsBridge, and rates are available for every room type and configuration. Through Tourmap Web, our clients can also access training material on the destinations or the system itself, as well as marketing material such as brochures and pictures to help them sell the destinations. And rest in the knowledge that their requests will be attended to, not by an algorithm, but by real people, on the ground, and passionate about their destinations.
Our ultimate goal is to add value to our clients, through our expert knowledge of the destinations, our buying power with local providers, easy access to our services, and reliability at every stage of the booking experience, from first quotation to post-tour follow-up.
Our offices.
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Johannesburg office |
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The heart of African Eagle is in Johannesburg, with a team of 20 consultants always ready to draw new itineraries that will take you to South Africa, Namibia, Botswana, Zambia & Zimbabwe. Within this office, we have the following departments: Database Department: Our database includes more than two thousand hotels, hundreds of tours and a number of miscellaneous services. Financial Service: All payments to service providers are done at the Joburg office, as well as all payments from clients are received here. Eagle Training: A company that is part of the group, which specializes in training our team of consultants throughout Southern Africa. Tourmap Web: A company, also part of the group, with a focus on computer system development especially our online booking system. |
72 Bevan Road, Rivonia PO Box 3219 Cramerview 2060 Johannesburg South Africa
Tel: +27 11 807 2939 Fax: +27 11 803 1347 Emergency: +27 82 325 0201
Email: jnb@africaneagle.com Email: daytours@ae.co.za |
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Cape Town Office |
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Our Cape Town office is well known as the one stop leader of daytours in Cape Town. We have more than 40 000 passengers joining us yearly for a day visit to the Cape Peninsula, Winelands, Township or any of the Western Cape Game reserves. Bookings can be made long in advance or the day before the tour. We guarantee the departure of all tours without minimum passengers requirements. |
No. 4 Malta Road Salt River 7925 Cape Town - South Africa
Tel: +27 214 644 260 Fax: +27 214 476 300 Emergency: 082 477 1898
Email daytours@aecpt.co.za |
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Windhoek office |
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All Tour Operations for Namibia and Botswana are handled by our Windhoek office. The planning of guides and vehicles, meet & greet assistance at the airport and emergency availability to travelers throughout their journey. Our Windhoek office also specializes in adventure tours organized in 4x4 vehicles, fully equipped for camping and loaded with food and supplies for a breathtaking experience in the wild nature of Namibia. |
1, Schuster street, Windhoek west PO Box 90939 - Klein Windhoek
Tel +264 61 221 402 Fax +264 61 221 455 Emergency: +264 81 710 1555
Email moulhatt@ae.co.za |
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Kenya office |
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Ideally situated in Nairobi, the active economic epicenter of east Africa, the Nairobi office directly handles all quotation demands, booking and operations for Kenya & Tanzania. The main goal of this energetic, young team is to help you discover the treasures of east Africa. |
Diani road (Last house on the right) Kilimani - Nairobi Kenya Or Po Box 25567,00603 Lavington Nairobi
Tel: +254 20 260 4382/269 9174 Fax: +254 725 914 598 Emergency: +254 733 603 500
Email: nbo@africaneagle.com |
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Victoria Falls office |
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Our office controls operations in Zimbabwe, Zambia & Botswana, including day trips to the Chobe Game Reserve and assistance to passengers accommodated on the Zambian side of the Falls. Although the office was opened in 1995, the past 10 years haven’t been rewarding, considering the general situation in Zimbabwe but our team is still there, fully operational and with extremely promising perspectives. |
Elephants Walk Shopping Center Victoria Falls Zimbabwe P.O Box CT17 Victoria Falls Zimbabwe
Tel: +263 13 43 501 Fax: +263 134 3334 Emergency: +263 712 406 256
Email: vfa@africaneagle.com |
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African Eagle West Africa |
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African Eagle West Africa Cité Keur Gorgui Immeuble Hermès 1 BP 5639 Dakar, Sénégal
Tel: (+221) 33 825 97 08 Emergency: (+221) 78 101 88 32 |
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Paris office |
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Avenir Tourisme 35 Boulevard Saint Martin 75003 Paris, France
Tel: +33 (0) 144 54 03 91 Emergency: +33 (0) 624 20 65 23
Email: cecile.legeais@orange.fr |
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African Eagle Ivory Coast |
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ARIBAL EPSE HAMDAN Sérap
Office: (+225) 27 22 54 63 32
Tel: (+225) 45 65 41 47
Email: serapa@ae.co.za |
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